Organizations continuously work to provide high quality client service in the most cost-effective way. Developing and implementing standards ensures that everyone in the organization understands the best ways to work at any given time in key work areas. The existence of good standards results in:

• Work practices aligned with organizational vision and objectives
• Cost savings by selecting the most cost-effective practices and not “reinventing the wheel”
• Consistent application of effective practices
• Rapid orientation and integration of new employees

ENCOMPASS helps managers and teams target their standards development where it will make the most difference for their work, and coaches them through a simple process to develop clear, valid, consistent, and practical standards with powerful, positive results.

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