Organizations need to learn continuously at all levels in order to stay current and continue to provide their customers relevant, high-quality service. We help our clients build monitoring systems and select evaluation methods that support and promote continuous learning. Using quantitative and qualitative data, we document best practices, and help translate lessons learned into innovations and implementation strategies.
ENCOMPASS has developed an innovative approach to evaluation that incorporates a leading-edge methodology in organization development called Appreciative Inquiry. ENCOMPASS’ groundbreaking work with appreciative evaluation is recognized by the American Evaluation Association as contributing an important new technique to the field. ENCOMPASS has been invited to present its approach to AEA members at annual meetings in 2002, 2003, and 2004.
ENCOMPASS' work with appreciative evaluation approaches was published in the AEA’s journal, New Directions for Evaluation, Volume 100, Winter 2003. EnCompass is in press for 2005 with Sage Publications for the first text on appreciative evaluation. Fellow evaluators, donors, and clients are attracted to this approach because it:
- Engages clients in structured dialogue to develop evaluation questions
- Reframes evaluation tools to strengthen qualitative data collection
- Promotes an interactive interpretation of findings and testing of hypotheses
- Increases use of evaluation results and learning
- Complements and strengthens existing evaluation practices
See published work in this area in Publications.
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